Three account controls

Does Fairspin Casino Have Responsible Gambling Tools?

Only play from 18+, and deposit limits, loss limits, session time reminders, self-exclusion and reality checks sit in every Fairspin Casino account.

Set a limit

MGA licensed since 2009Licensed and regulated under MGA/B2C/089/2009 by the Malta Gaming Authority, with audits by eCOGRA, GLI and SIQ.

Protection and support

Everything You Need Before You Start

You will know the age rule, the regulator, the national register and where to call.

Minimum age18+

LicenceMGA/B2C/089/2009, Malta Gaming Authority

National registerBetStop

Helpline1800 858 858

Limit questions[email protected]

When play speeds up

Limit and Control Tools

No one has to explain these away: each setting is yours to switch on before you play.

What can I cap?

A ceiling on what you pay in keeps a night from growing. Switch it on before your first hand of the evening, not after a loss.

A ceiling on losses

This one counts what goes out of the account rather than into it. Set it when a losing run feels heavier than you expected.

How long have I played?

Play can stretch past the evening without anyone noticing. A reminder at a set point puts the clock back in front of you.

When a pause is too small

Closing the door fully, for a stretch you choose, shuts play out entirely. Reach for it when a break is not enough anymore.

Time slipping by

A pop-up in the middle of play shows how long you have been there. Switch it on if you tend to lose track of the hours.

Opening the limits

From Decision to Active Limit

Fairspin Casino keeps the controls inside your own account, so nothing depends on a phone call.

Where are the limits?

Open your profile from the menu once you are logged in. Check that you are in the limits area and not the payments area.

Which section is this?

The limits section lists each control separately. Look for the one that matches what you want to hold back.

Matching the worry

Deposit, loss and session time each behave differently. Pick the one that fits the worry you brought here.

Confirm, then read

Confirm the change and read the short summary before you close the window. Then return to the lobby with your setting in place.

When Does Play Stop Being Fun?

Catching these signs early makes the fix small: a limit set before play or a short pause in your account often settles things. Chasing a loss rarely does, and play is entertainment with a cost, not a way to earn.

If a few of these sound like your own week, act on them now.

Gambling past the amount you planned to spend
Checking account activity you would rather not mention
Borrowing money or selling things to keep playing
Losing track of time and skipping sleep or meals
Playing longer after a loss to win it back
Hiding sessions from family or a partner
Feeling flat or restless on days you do not play

Outside Support

Support Lines and Services Across Australia

Fairspin Casino Ltd. treats play as entertainment with a cost, so talking is a normal next step.

National Gambling Helpline

Counsellors answer around the clock, every day of the year, on a free and confidential line. Players and relatives can use online chat or email, pick up self-help tools and find local services. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Peer meetings across the country put people who gamble in the same room as those who understand it. Relatives are welcome too, and meetings run in person and online without cost. gaaustralia.org.au

National Debt Helpline

Financial counsellors give free advice on gambling debt, Monday to Friday, 9:30 to 16:30. Players and their families can ask about repayments, debts and what to do next. ndh.org.au

Here Is the Difference Between a Pause and a Shut Door

A Short Breather. A pause freezes your account for a set stretch of hours or days while you decide what you need. Start it inside your profile, and play stays closed until the stretch runs out.

Is a Longer Break Right for Me? Self-exclusion closes your account for the long term and stays in place until the term ends. You set it in the casino account, and access is not reopened early.

Before and After the Register. BetStop is the Australian Government register run by ACMA, with a minimum of three months, up to lifetime. Apply online in about five minutes and name one support person if you like. betstop.gov.au

Limits and pauses explained

What You Gain by Setting a Cap Today

Clear answers on the controls in your account and where to turn for support.

Do the limit settings work the same way on mobile?+

They do. Deposit limits and loss limits sit in the same account section whether you open the site on a phone or a laptop, and each change is saved to your account, not your device. Anything you set before play applies to every session that follows.

Can the National Gambling Helpline advise a worried partner?+

Yes. The National Gambling Helpline on 1800 858 858 takes calls around the clock, every day of the year, and its counsellors talk with relatives as well as with players. Free online chat and email support are offered too, along with a directory of services in your area.

Will self-exclusion here stop me using other gambling sites?+

No. A self-exclusion in your Fairspin Casino account covers this account only. To be blocked across licensed wagering providers in Australia, join BetStop, the national self-exclusion register run by the Australian Government through ACMA, which registered people cannot bet through.

Can I ask for a self-exclusion to be lifted early?+

No. Self-exclusion runs for the full period you choose, and the casino will not shorten it. Choose a length you can live with, because the door stays shut until that date arrives.

What does a pause change in my account?+

A pause blocks play for the short window you pick without closing your account. Your balance and history stay put, and the account reopens on its own once that window passes, so you can return without contacting support.

Why do I have to prove my age before playing?+

Gambling products at Fairspin Casino are sold to adults only, and the minimum age is 18+. Verification also keeps your account and payouts in the right hands, so proof of identity joins proof of address and payment confirmation in the checks we run.