Three Checks, One Time

Fairspin Casino Account Verification

The licence requires us to confirm who you are, and the whole check is usually wrapped up within 18 hours.

MGA licensed since 2009Licensed and regulated under MGA/B2C/089/2009 by the Malta Gaming Authority, with audits by eCOGRA, GLI and SIQ.

Skip the Guesswork

Your Check at a Glance

Read this first when a withdrawal is holding and you want the facts straight.

Who checks you

Fairspin Casino Ltd.

Licence held

MGA/B2C/089/2009

Typical wait

18 hours

Latest deadline

Before first withdrawal

Questions go to

[email protected]

Minimum age

18+

First-Try Guide

Get Cleared on the First Upload

Follow this once you have your documents ready and want no second round of uploads.

One Slot at a Time

Sign in and open the verification area of your account, where each upload slot sits waiting. Note what each slot asks for before you send anything.

Four Corners, No Glare

Send your proof of identity first, in colour and with all four corners visible. Glare and cropped edges are the two reasons a copy comes back.

Match the Name on Every Page

Upload proof of address and payment method confirmation together so the reviewer sees one file set. Check the name matches on every page.

What Comes Back?

Expect an answer inside 18 hours, and keep an eye on your inbox for a request for a sharper copy. Reply with a fresh photo rather than a description.

Faster Approval

Send the Copy That Clears the Check

This block settles which files you need and what each copy must show clearly.

Proof of identity

ConfirmsYour legal name and face

Copy must showPhoto page, colour, all corners visible

Proof of address

ConfirmsWhere you live now

Copy must showYour name and address, dated clearly

Payment method confirmation

ConfirmsThe account you deposit from

Copy must showSame name, last digits visible

Four Moments

First Withdrawal, Then the Papers

Fairspin Casino builds the check into the payout route, so it lands before your money moves.

Your First Payout Queue

A withdrawal is the moment your licence-backed check falls due: send proof of identity, proof of address and payment method confirmation, and the queue opens.

Bigger Than Usual, Slower to Clear

A sum far outside your usual pattern flags itself, so the team asks for documents again or for a source of funds look before the money leaves.

Why Ask About a Limit Rise?

Raising a limit signals a change in how you play, so the team re-confirms identity and address before the new cap takes effect.

Why Was My File Flagged?

A mismatch between your account details and the paperwork stops the check, and the team asks for a corrected copy naming the same person and address.

Showing Where Your Money Comes From

Holding a Malta Gaming Authority licence, Fairspin Casino Ltd. is required to trace where player funds originate, and the audit bodies that review the business expect that trail. The request is routine paperwork against money laundering, not a suggestion of wrongdoing on your part.

One or two of these usually settle the question:

Recent payslips or employer letter
Bank statement showing income
Tax notice or assessment
Proof of a property sale
Evidence of savings or an inheritance

Three Reasons Files Fail

A Typo, Not a Fraud. Paperwork counts only when the name and address on it match your account entry letter for letter, including middle initials and unit numbers. Send a copy showing the registered name in full Correct the account entry, then resend the page

Past the Expiry Date. An identity document carries an expiry date for a reason, and a lapsed one no longer proves who you are in the present. Upload a current passport or licence instead Photograph both sides of the new card

A Bill From Last Season. Utility paperwork ages out quickly at most providers, so a bill from months ago fails the address test even when the details are right. Pull a bill from the last few months Download the PDF from your provider's account

Less Guesswork

From Stalled Withdrawal to Released

Covers the frozen withdrawal, the repeat upload and the safety of your files in one place.

My name changed since I signed up, will the check still pass?+

Upload the identity document in your new name and add a short note explaining the change, then attach the address page that matches it. A reviewer will link both names to your account and the check carries on. Expect to explain the mismatch once, not to start again.

Will the casino ask for fresh documents further down the track?+

Sometimes yes, a licence duty keeps records current, so a later review may ask for an updated address page or a changed payment method. Once a document is on file, nothing more is asked until that review. Keep matching details on your account and the repeat is quick.

Which regulator issues the licence this casino holds, and what is its number?+

The Malta Gaming Authority licenses the site: licence MGA/B2C/089/2009, held by Fairspin Casino Ltd., company number C-32102 (Malta), registered at Tower Road, Birkirkara. That licence is the reason the check exists, not a house rule.

Is it safe to upload my ID and bank page here?+

Yes. Files travel over TLS 1.3 encryption and reach the verification team only, at [email protected]. Ask that address to confirm receipt if you want a written trail.

How long does the check take once I upload everything?+

Expect about 18 hours from a complete upload, and shorter when the copies are sharp and the names line up. Upload everything in one go rather than in pieces, because a partial set waits until the last file lands.

What do I do if the casino rejects one of my documents?+

Read the reason given in the message and fix only that flaw before you send the page again. One clean replacement file gets the reviewer back to work faster than a fresh batch of images. Ask [email protected] which copy failed when the wording is vague.

When does the request arrive, before I can cash out?+

The licence requires a completed check before the first withdrawal, so that payout waits for it. Earlier is possible: the casino may ask at registration or at the first deposit, and honouring that request straight away keeps the cash-out queue short.